Our Privacy Policy

Wiltshire Cricket Limited Privacy Policy

We are committed to protecting your privacy and promise to collect, process and share your data safely and securely when you use Wiltshire Cricket Limited for any services. Our Privacy Policy tells you how we do this and what your rights are.

Where we obtain information

In most cases we will obtain information directly from you (or from someone who requests goods or services for you on your behalf, such as your club) or the device you use to communicate with us.  The information will be obtained through ECB Websites, Wiltshire Cricket Limited’s website, telephone conversations, emails and written and verbal communications (including blogs and social media interactions) and from records of the goods and services provided to you. 

We may supplement the information that you provide with other information that we obtain from our dealings with you (such as tickets you have purchased, newsletters you have subscribed to, events you or someone you book for have attended, achievements in cricket and details from other ECB/Wiltshire Cricket Limited services you use or have used such as play-cricket) or which we receive from other organisations, such as other cricket organisations, sponsors or commercial partners.

In the majority of cases we will be a data processor, for example where we have access to personal information via partner systems. Each of these systems will have their own Privacy Policy which can be viewed at your point of contact.

In some cases we will be data controllers, for example where information is obtained directly by us through the means listed above or where we store personal data obtained through partner systems.

The information we collect

We only obtain the data required to provide the goods or services required by you.

Personal data collected may include name, address, email address, phone numbers, emergency contact details and any details that are relevant to the services requested and provided. Date of Birth may be requested where, for example, the service required has age related restrictions. If under the age of 16 years parental or guardian information will be collected. Telephone conversations, emails and written and verbal communications may also be collected. Ethnicity information may be collected to enable us to monitor and ensure compliance with anti-discrimination policies or to comply with obligations to Sport England, ECB or Chance to Shine.

How we will use your information

All personal information that we obtain about you and/or any other person whose details you provide will be recorded, used, and protected by us in accordance with current data protection legislation. We will primarily use the personal information for:

Consent and lawful processing of your personal data:

The legal basis for the collection and processing of your personal data is:

Retention and Data storage

When we store data, reasonable measures are taken to protect personal information from access by unauthorised persons. This will include encrypting all databases that contain personal data.

When we do store information, we keep it for the following periods:

Where else does data go?

As a principle we do not share any of the personal information that we hold. However, in the course of running our business some data does get transferred outside of our organisation. For example, where we contract deliverers or cricket partners/associations to provide services on our behalf we may be required to provide them with the data required to provide that service safely and effectively.

Your rights

Your personal information is owned by you. If you have any questions or issues with the way in which we are using your data you have the following rights:

If you wish to enact any of these rights then you can do so by emailing privacy@wiltshirecricket.co.uk

How to contact us

Email – privacy@wiltshirecricket.co.uk

Address – Privacy Officer, Wiltshire Cricket Limited, Suite 8-9, Lansdowne Court Business Centre, Bumpers Way, Chippenham, Wiltshire, SN14 6RZ

Phone – 01249 445225